SME Advantage South Africa LogoSME Advantage SA

Privacy Policy

LAST UPDATED: July 1st, 2024

Introduction

This Privacy Policy provides our policies and procedures for collecting, using and disclosing your information and outlines the security measures we’ve put in place to protect the information that you store using SME Advantage South Africa's services (the "Services"). By using these Services, you consent to the collection, transfer, processing, storage, disclosure and other uses of your information described in this Privacy Policy, in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

What information does SME Advantage South Africa collect?

Personal Information

When you express an interest in our Services, we require you to provide personal contact information, such as your name, company name, address, phone number, and email address. When purchasing the Services, we also require you to provide financial and billing information.

Data, Diagnostic & Login Information

Using our Services, you will be able to create and store information such as company details, client information, and other business data ("Data"). We may also collect diagnostic information to resolve technical issues and use local cookies to streamline your login process.

What does SME Advantage South Africa do with the information it collects?

We use the information we collect to administer our Services, provide updates, process payments through our secure third-party provider, and improve our services. We use analytics to monitor and analyze service usage for technical administration and to enhance functionality.

Sharing & Disclosure of Private Information

We do not sell, rent, or trade your private information. We may use trusted third-party service providers (for data storage, payment processing, etc.) who are bound by confidentiality obligations. We may also use your company name and logo in marketing materials as per our terms of service.

Your Rights under POPIA

As a South African resident, you have rights regarding your personal information under the Protection of Personal Information Act (POPIA). These rights include:

  • The right to be notified that your personal information is being collected.
  • The right to access your personal information.
  • The right to request the correction, destruction, or deletion of your personal information.
  • The right to object to the processing of your personal information.

To exercise these rights, please contact us at the email address provided below.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us at info@smeadvantage.co.za.